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A Glimpse into a New York Window Film Customer Experience

In New York Window Film, Solar Window Films by New York Window Film

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New York Window Film has been serving clients in metropolitan New York, Long Island, northern New Jersey, and Connecticut since the 1990s. With over thirty years of experience under our belts, we strive to provide a positive customer experience with both high-quality service and products.

From start to finish, our goal is to create the best possible customer experience. Our top-quality window films, professional employees, and seamless installations help us do so. Get an exclusive look into the typical customer experience with New York Window Film to understand how we meet and exceed client expectations.

The Problem: Fading Caused by UV Rays

Sue McLaughlin from Massapequa, New York, was experiencing a problem with her windows that often isn’t considered by homeowners. That problem is fading caused by ultraviolet rays.

When the sun enters through windows in both homes and offices, it brings with it harmful ultraviolet, or UV, rays. Over time, UV rays cause irreversible damage to hardwood floors, furnishings, and artwork inside your home. This results in the need to replace these items, which can be costly.

In Sue’s case, the sun’s UV rays were causing damage to her expensive window draperies, carpeting, and furniture. This is where New York Window Film stepped in to help Sue find the best solution.

The Process: Steps Taken by New York Window Film

Once Sue recognized the issue she was facing with her home’s interiors, she reached out to Fred and Steve of New York Window Film. They provided her with informative feedback to ensure that she found the right window film for her needs.

New York Window Film developed an understanding of Sue’s primary pain points and goals. Then, we sent a sample package that we believe fit what the client was looking for. Sue simply sent over the sizing of the window panes that the film would be applied to. Throughout the process, Jennifer of New York Window Film answered questions to help guide Sue to her final decision.

The Solution: Solar Window Film

To address Sue’s desire for fade prevention, the team at New York Window Film suggested the perfect Solar Window Film for the job. 3M window film rejects up to 99% of UV rays. Additionally, it provides numerous other sun control benefits as well. For instance, it reduces bothersome glare, leading to increased occupant comfort. Furthermore, its heat-rejecting abilities eliminate hot spots created by the sun. This not only increases energy efficiency, but it also improves the comfort of your space.

The Result: Client Satisfaction

Our high-quality window film products provide unmatched UV protection, glare control, and energy efficiency. As a result, Sue feels confident that her furnishings and floorings are protected from UV rays. Additionally, she also experiences reduced glare indoors!

New York Window Film provides knowledgeable feedback for a pleasant customer experience. We equip clients with everything they need to know before making their final decision. Once clients make their final decision, our professional installers head to the site to provide a precise and clean installation. Our clients rest assured knowing they’ve not only made the best product decision, but also the best decision in choosing New York Window Film for the job.

New York Window Film provides high-quality products and window film installations to Metropolitan New York, Long Island, New Jersey, and Connecticut. With window film solutions for both residential and commercial spaces, our products can help you achieve anything from sun control and security to decorative enhancement and privacy. Call us at (631) 420-4101 or (212) 256-1414 for more information, or request a quote online.